情景商务英语：004电话英语（二）

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点击订阅更方便。情景商务英语：004电话英语（二）

A:Hello,Pasadena Inn, this is Sandy, __(1)__?

B: __(2)__

A:I can help you with that. what date would you like to make a reservation for?

B:Well be arriving May 12th ,but __(3)__

A:Oh,Im sorry sir, __(4)__The person you need to speak with is Tony Parker, __(5)__ Unfortunately, hes not here right now. Can I take your name and number and have him get back to you?

B: __(6)__

A:Hell be out all afternoon, he might not be able to return your call until tomorrow, Will that be alright?

B:Yes.I suppose.My name is Sam Darcy. __(7)__

A:Could you please spell your last name for me?

B:Sure. Its D-A-R-C-Y.

A:Okay. Mr Darcy,and your phone number is 660-843-3233?

B:Thats 3235.

A:Sorry! 3235. Great. Ill have Tony call you first thing tomorrow morning. how may I direct your call Id like to speak to someone about reservations. I would like to make reservations for the penthouse. I only handle bookings for our standard rooms. he makes all the arrangements for our executive accounts. When do you expect him back in? He can contact me at 660-843-3235 .